Social Robots in Healthcare
Social Robots in Healthcarea story by Eduardo Vila-Chã
Social robots as a promising solutionIntroduction
The use of social robots in healthcare is a promising area of research.
Social robots have the potential to improve the quality of life for patients and help reduce the burden on the healthcare system.
Social robots have the potential to improve the quality of life for patients and help reduce the burden on the healthcare system.
The problem
As the baby-boomer population ages, the demand for health services will only grow, but the workforce will not.
In order to meet this demand, social robots could provide much support in terms of company, safety, and security, as well as carrying out basic tasks such as retrieving objects or providing reminders to take medication.
In order to meet this demand, social robots could provide much support in terms of company, safety, and security, as well as carrying out basic tasks such as retrieving objects or providing reminders to take medication.
The Solution
One study found that social robots can help to reduce anxiety
and improve mood in people with dementia. The study also found that social robots can help to stimulate conversation and
encourage social interaction.
Another study found that social robots can help to promote healing and recovery. They can also improve the communication between staff and patients.
Another study found that social robots can help to promote healing and recovery. They can also improve the communication between staff and patients.
Documented Challenges
One of the key challenges in developing social robots is ensuring that they are able to build rapport and relationships with the
users.
This is especially important in healthcare, where social robots will be interacting with vulnerable populations such as the elderly or those with mental issues.
In order to create engaging and effective social robots, it is crucial to understand how people interact with them and what factors influence those interactions
This is especially important in healthcare, where social robots will be interacting with vulnerable populations such as the elderly or those with mental issues.
In order to create engaging and effective social robots, it is crucial to understand how people interact with them and what factors influence those interactions
An Illustrative Story
Scroll down to find more about the story between Maria, an elderly lady, and Caro, a health care specialized robot!
It's a great example to illustrate how a social robot can really improve someone's life!
It's a great example to illustrate how a social robot can really improve someone's life!
Maria and Joseph have a conversation about Caro
Maria and Joseph ConversationMaria is sitting in her living room
- "Ohhh, It's been two weeks
since my doctor told me that I could
walk again, but my recovery has been
very slow"
Maria and Joseph Conversation
- “Hi, mother! How are
you?”
- "Not too good! My recovery has been so slow and I'm becoming frustrated... I can’t meet my friends or go out to get groceries"
- "Not too good! My recovery has been so slow and I'm becoming frustrated... I can’t meet my friends or go out to get groceries"
Maria and Joseph ConversationCaro enters the scene
"I know mother. But look what I
have here! Its name is Caro, and it's a
social robot!"
- "What does it do?"
- "It helps you with your recovery! It will be your new friend!"
- "I don't know... I think I would rather have a human friend"
- "Don ́t worry, Caro is very friendly! It can help you with your exercises, give you company and even help you with the housework"
- "Hmm... Okay, I will try it"
- "What does it do?"
- "It helps you with your recovery! It will be your new friend!"
- "I don't know... I think I would rather have a human friend"
- "Don ́t worry, Caro is very friendly! It can help you with your exercises, give you company and even help you with the housework"
- "Hmm... Okay, I will try it"
Caro and Maria perform a recovery exercise
Maria Interaction with Caro
- "Caro, am I doing this exercise
correctly?”
- “You are almost there Maria! But we need to work on your balance”
- “I feel like I’m not going to get this right any time soon”
- “Maria, I’m here to help! Let’s try another exercise. Meanwhile, I’m sending your progress to Dr.Carl!”
- “Good, I can’t wait for the appointment! Thank you, Caro”
- “You are almost there Maria! But we need to work on your balance”
- “I feel like I’m not going to get this right any time soon”
- “Maria, I’m here to help! Let’s try another exercise. Meanwhile, I’m sending your progress to Dr.Carl!”
- “Good, I can’t wait for the appointment! Thank you, Caro”
Maria and Joseph goes to Dr.Carl's Office
Maria's visit to the Doctor
- "Hello Maria. How are you? How is
your recovery going?"
- "It's going much better! I have been doing my exercises with Caro and it has been a great help. I don't feel so alone anymore"
- "That's great to hear! I'm glad you are using the social robot"
- "It's going much better! I have been doing my exercises with Caro and it has been a great help. I don't feel so alone anymore"
- "That's great to hear! I'm glad you are using the social robot"
- "Yes, it has been a great help. But I feel like I would prefer a human assistant. Caro helps, but it's not the same"
Maria's visit to the Doctor
"I understand. But sometimes it's
not possible to have a human
assistant. We trained these robots
and worked with companies to make
the robot more knowledgeable than
even us, doctors!"
- "Really? How?"
- "These social robots have been programmed with all the information we know about physical therapy. They also have a lot of patient interaction data, so they know how to communicate."
- "That's amazing! I had no idea"
- "Yes, these social robots are becoming more and more common in healthcare. You will see more of them in the future!"
- "Really? How?"
- "These social robots have been programmed with all the information we know about physical therapy. They also have a lot of patient interaction data, so they know how to communicate."
- "That's amazing! I had no idea"
- "Yes, these social robots are becoming more and more common in healthcare. You will see more of them in the future!"
Maria's visit to the Doctor
- "Doctor, my mother is also afraid
that her privacy is at stake, and to be
honest, so do I."
- "That's a valid concern. But I can assure you that these robots are very secure. We have been working with the best companies to make sure your mother's privacy is always respected."
- "That makes me feel better. Thank you, doctor!"
- "How do you feel about all of this information, Maria?"
- "I feel much better! I'm glad to know that the social robot is secure and that it can help me with my recovery. I think I will continue using Caro!"
- "That's a valid concern. But I can assure you that these robots are very secure. We have been working with the best companies to make sure your mother's privacy is always respected."
- "That makes me feel better. Thank you, doctor!"
- "How do you feel about all of this information, Maria?"
- "I feel much better! I'm glad to know that the social robot is secure and that it can help me with my recovery. I think I will continue using Caro!"
Maria and Caro have a lovely moment
Maria thanks Caro
- "Caro, I want to thank you. You
helped me recover so much faster
and reduce my trips to the hospital"
- "You're welcome, Maria! I know sometimes my presence can be strange, but your recovery is my main purpose"
- "What are the kinds of social robots like you Caro? Are there any social robots for mental issues?"
- "Yes! There are social robots that help people with anxiety, depression, and even PTSD!"
- "That's amazing! Sometimes I feel like I need someone to talk to, and my family is not always available"
- "You're welcome, Maria! I know sometimes my presence can be strange, but your recovery is my main purpose"
- "What are the kinds of social robots like you Caro? Are there any social robots for mental issues?"
- "Yes! There are social robots that help people with anxiety, depression, and even PTSD!"
- "That's amazing! Sometimes I feel like I need someone to talk to, and my family is not always available"
Maria thanks Caro
- " I understand. Social robots can be
a great resource for people who need
someone to talk to. And do you know
that your treatment will increase the
success of future treatments? Other
patients will need me and our exchanges helped me understand better how to interact with humans and help
them in the best ways I can."
Maria thanks to Caro
- "That makes me feel really good! I'm
glad I could help"
- "You have helped more than you know, Maria. Thank you for being open to using a social robot."
- "You have helped more than you know, Maria. Thank you for being open to using a social robot."
References
References
References
Fullscreen
Agnihotri, R., & Gaur, S. (2016). Robotics: A new paradigm in geriatric healthcare. Gerontechnology, 15(3), 146-161.
Breazeal, C. (2011, August). Social robots for health applications. In 2011 Annual international conference of the IEEE engineering in medicine and biology society (pp. 5368-5371). IEEE.
Broekens, J., Heerink, M., & Rosendal, H. (2009). Assistive social robots in elderly care: a review. Gerontechnology, 8(2), 94-103.
Cifuentes, C. A., Pinto, M. J., Céspedes, N., & Múnera, M. (2020). Social robots in therapy and care. Current Robotics Reports, 1(3), 59-74.
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021). Usage intention of social robots for domestic purpose: from security, privacy, and legal perspectives. Information Systems Frontiers, 1-16.
Dawe, J., Sutherland, C., Barco, A., & Broadbent, E. (2019). Can social robots help children in healthcare contexts? A scoping review. BMJ paediatrics open, 3(1).
Góngora Alonso, S., Hamrioui, S., de la Torre Díez, I., Motta Cruz, E., López-Coronado, M., & Franco, M. (2019). Social robots for people with aging and dementia: a systematic review of literature. Telemedicine and e-Health, 25(7), 533-540.
Heuer, T., Schiering, I., & Gerndt, R. (2019). Privacy-centered design for social robots. Interaction Studies, 20(3), 509-529.ISO 690
Hutson, S., Lim, S. L., Bentley, P. J., Bianchi-Berthouze, N., & Bowling, A. (2011, October). Investigating the suitability of social robots for the wellbeing of the elderly. In International conference on affective computing and intelligent interaction (pp. 578-587). Springer, Berlin, Heidelberg.
Joseph, A., Christian, B., Abiodun, A. A., & Oyawale, F. (2018). A review on humanoid robotics in healthcare. In MATEC Web of Conferences (Vol. 153, p. 02004). EDP Sciences.ISO 690
Lee, N., Kim, J., Kim, E., & Kwon, O. (2017). The influence of politeness behavior on user compliance with social robots in a healthcare service setting. International Journal of Social Robotics, 9(5), 727-743.
Kyrarini, M., Lygerakis, F., Rajavenkatanarayanan, A., Sevastopoulos, C., Nambiappan, H. R., Chaitanya, K. K., ... & Makedon, F. (2021). A survey of robots in healthcare. Technologies, 9(1), 8.
Lutz, C., Schöttler, M., & Hoffmann, C. P. (2019). The privacy implications of social robots: Scoping review and expert interviews. Mobile Media & Communication, 7(3), 412-434.
Su, N. M., Liu, L. S., & Lazar, A. (2014, October). Mundanely miraculous: the robot in healthcare. In Proceedings of the 8th nordic conference on human-computer interaction: fun, fast, foundational (pp. 391-400).
Vallès-Peris, N., Barat-Auleda, O., & Domènech, M. (2021). Robots in healthcare? What patients say. International Journal of Environmental Research and Public Health, 18(18), 9933.ISO 690
Van Kemenade, M. A., Konijn, E. A., & Hoorn, J. F. (2015, January). Robots humanize care. In Proceedings of the International Joint Conference on Biomedical Engineering Systems and Technologies-Volume 5 (pp. 648-653).
Breazeal, C. (2011, August). Social robots for health applications. In 2011 Annual international conference of the IEEE engineering in medicine and biology society (pp. 5368-5371). IEEE.
Broekens, J., Heerink, M., & Rosendal, H. (2009). Assistive social robots in elderly care: a review. Gerontechnology, 8(2), 94-103.
Cifuentes, C. A., Pinto, M. J., Céspedes, N., & Múnera, M. (2020). Social robots in therapy and care. Current Robotics Reports, 1(3), 59-74.
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021). Usage intention of social robots for domestic purpose: from security, privacy, and legal perspectives. Information Systems Frontiers, 1-16.
Dawe, J., Sutherland, C., Barco, A., & Broadbent, E. (2019). Can social robots help children in healthcare contexts? A scoping review. BMJ paediatrics open, 3(1).
Góngora Alonso, S., Hamrioui, S., de la Torre Díez, I., Motta Cruz, E., López-Coronado, M., & Franco, M. (2019). Social robots for people with aging and dementia: a systematic review of literature. Telemedicine and e-Health, 25(7), 533-540.
Heuer, T., Schiering, I., & Gerndt, R. (2019). Privacy-centered design for social robots. Interaction Studies, 20(3), 509-529.ISO 690
Hutson, S., Lim, S. L., Bentley, P. J., Bianchi-Berthouze, N., & Bowling, A. (2011, October). Investigating the suitability of social robots for the wellbeing of the elderly. In International conference on affective computing and intelligent interaction (pp. 578-587). Springer, Berlin, Heidelberg.
Joseph, A., Christian, B., Abiodun, A. A., & Oyawale, F. (2018). A review on humanoid robotics in healthcare. In MATEC Web of Conferences (Vol. 153, p. 02004). EDP Sciences.ISO 690
Lee, N., Kim, J., Kim, E., & Kwon, O. (2017). The influence of politeness behavior on user compliance with social robots in a healthcare service setting. International Journal of Social Robotics, 9(5), 727-743.
Kyrarini, M., Lygerakis, F., Rajavenkatanarayanan, A., Sevastopoulos, C., Nambiappan, H. R., Chaitanya, K. K., ... & Makedon, F. (2021). A survey of robots in healthcare. Technologies, 9(1), 8.
Lutz, C., Schöttler, M., & Hoffmann, C. P. (2019). The privacy implications of social robots: Scoping review and expert interviews. Mobile Media & Communication, 7(3), 412-434.
Su, N. M., Liu, L. S., & Lazar, A. (2014, October). Mundanely miraculous: the robot in healthcare. In Proceedings of the 8th nordic conference on human-computer interaction: fun, fast, foundational (pp. 391-400).
Vallès-Peris, N., Barat-Auleda, O., & Domènech, M. (2021). Robots in healthcare? What patients say. International Journal of Environmental Research and Public Health, 18(18), 9933.ISO 690
Van Kemenade, M. A., Konijn, E. A., & Hoorn, J. F. (2015, January). Robots humanize care. In Proceedings of the International Joint Conference on Biomedical Engineering Systems and Technologies-Volume 5 (pp. 648-653).
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Social Robots in Healthcare
Introduction
The problem
The Solution
Documented Challenges
An Illustrative Story
Maria and Joseph Conversation
Maria and Joseph Conversation
Maria and Joseph Conversation
Maria Interaction with Caro
Maria's visit to the Doctor
- "Yes, it has been a great help. But I feel like I would prefer a human assistant. Caro helps, but it's not the same"
Maria's visit to the Doctor
Maria thanks Caro
Maria thanks Caro
Maria thanks to Caro
References